Reference

Understand Your Rights and Our Obligations

These legal terms set out how cibet88 operates its platform, how your account data is handled, and what conditions apply when you access our services from Indonesia. Availability depends on local law and eligible regions — read this section before you proceed.

Account Terms ApplyIndonesia Eligibility Dependent on Local LawDANA, OVO, GoPay Wallet ConditionsPrivacy and Data RightsPolicy Updates Notified via Account
cibet88 Understand Your Rights and Our Obligations
POLICY CONTACT PATHS

Reach Us on Legal and Account Matters

If you have a question about how our terms apply to your account, how your data is used, or how to request a change to your registered details, our support team handles these directly. Reach us through the channels below — keep your account ID ready to speed up verification.

Team online

Live Chat

Open the chat icon from your account dashboard. Our team reviews legal and account queries and can escalate to a dedicated account handler where needed.

Email Support

Send your legal or data-rights request to our support address. Include your registered name and account ID so we can locate your record without delay.

Account Centre

Log in and visit Account Settings to submit a wallet-name correction, a data access request, or a query about how your information is stored and used.

DATA AND ACCOUNT SECURITY

How We Handle Your Information and Account

Your account security and data handling are areas we take seriously. Here is what we do and what you can expect from us across four key areas.

Data Handling

We collect only what is necessary to operate your account — your name, registered mobile number, and wallet details (DANA, OVO, GoPay). Data is not sold or shared with unrelated third parties.

Cookie and Session Policy

We use session cookies to keep your account login active and preference cookies to remember your last lobby state. You can clear these via your browser without affecting your account balance.

Account Retention

Account records are kept for a period consistent with our operational and legal obligations. Closed accounts are archived and not publicly accessible; you can request a summary of stored data at any time.

Requesting Changes

To update your registered name, correct a linked wallet, or request deletion of non-essential data, go to Account Settings and submit a verification request. Our team processes these in order of receipt.

Common Questions About Our Legal Terms

Below are the questions we receive most often about account terms, data rights, and how our policies work in practice for Indonesia.

These terms apply to anyone who creates or uses a cibet88 account. Access is only permitted where local law allows it — it is your responsibility to confirm eligibility in your region.

No. Any e-wallet linked to your account — DANA, OVO, or GoPay — must be registered in your own name. Shared or third-party wallets are not accepted and may trigger a verification hold.

Log in, go to Account Settings, and submit a data access request. We will respond with a summary of the personal information held against your account ID.

We notify you via your registered account channel before any material change takes effect. Continued use of your account after that point means you accept the updated terms.

Go to Account Settings and raise a wallet-correction request. Our team will ask you to complete an identity verification step before the change is applied.

We may suspend or close an account if identity verification fails or if activity is inconsistent with our terms. Where possible we will notify you via your registered contact before taking action.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.